right click reboot V10L from WDM 4.7.2

[Geetarboy]

I am not able to reboot or shutdown devices from the right click menu in the WDM console. I also tested the "change device information" option as it has a check box for reboot machine. That doesn't work either. Any ideas why rebooting from the WDM console isn't working for me?

I know that some right click options work, because I am able to remote shadow from the right click menu. However, I would like to be able to do that without having someone on the other end accept it. Is there a setting for that somewhere?

I was also fighting with trying to send a reboot package to the devices when I found another post on the forum that said WTOS doesn't understand the WDM scripting language. Which seems to contradict something else I read on freewysemonkeys: "in the case of WTOS we use a Rapport script to import the entire contents of the WNOS folder into Rapport and register it as a non PXE image." Am I missing something there?

Thanks!

[Geetarboy]

I figured out how to set up remote shadow without requiring input from a user on the other end.

Edit the wnos.ini with the following:

SignOn=No
MaxVNCD=1
VncPrompt=No Accept=5

Also the settings can be found in Configuration Generator>Network>VNC

[rapid]

Hi,

I'm a newbie and facing the same problem. I'm not able to reboot/shutdown. I tried the "package distribution wizard" to distribute the reboot/shutdwon scripts. But in the update manager, I see their status as always scheduled. I tried shadow, and its working. Please help me to resolve this issue.

[ConfGen]

Have you tried the right-click Reboot option when clicking on the device?
The package will not work for sure.
BTW, WDM 4.7.2 is VERYYYYYYYY old.

CG
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[rapid]

Thanks for ur reply. Actually I'm using WDM 4.8.5(installed on Win 7 platform) with Wyse Zenith. Actually I wanted to send the shutdown/reboot to the xenith client. Is there any specific config file or any fine tuning that has to be done to make the setup work.

[Geetarboy]

I opened a ticket with Wyse and the tech had me run some network traffic captures to see what was going on. When attempting a right-click reboot, no command went out over the network to the thin client, so we concluded it was a problem with the install. He recommended and upgrade to 4.9 - imagine that.

I don't know that you having the same issue that I am, Rapid. You are trying to reboot Xenith devices (with the Zero engine) from a much newer version of WDM, whereas I am rebooting WTOS devices from 4.7.2 Also, when I tried sending reboot packages, I just got an error that they failed, instead of staying in scheduled state.

But good luck and I'll post if upgrading fixes my issues... when I get the time to do the upgrade, that is.